Customer Relationship and Sales as a Career
The responsibilities in the business development with a candidate in customer relationship department are as following:
Key Account Management: Conduct KYC (Know your customers), preparing sales pitches, and approach potential clients through emails, calls, and/ or visits.
Handle the complete sales cycle, including SQCL(Suspect, Qualify, Close, and Loyalty), CRD(Customer Requirement Document), CSD(Customer Solution Design), demos/POCs, negotiating commercials, and closure.
Target Key Accounts: Focus on assigned customer relationship management accounts, conduct visits to generate leads. Build and expand a pipeline of potential clients to meet business targets.
Product Presentations: Present the company, its strengths, technologies, and product benefits through impactful presentations and demos tailored to client needs.
Sales Process & Execution: Demonstrate expertise in the sales cycle, maintain records using CRM tools, and ensure seamless execution of the fulfillment process.
Relationship Building: Foster and maintain strong relationships with consultants, PSIs (Potential Sales Influencers), and other stakeholders for sustained business growth.
Competencies Required
Key Account Sales Expertise: Proven experience in direct sales with a strong focus on solutioning and integration.
Business Development Acumen: Ability to develop new opportunities through strategic engagements with consultants and PSI (Potential Sales Influencers)s.
Sales Process Knowledge: Thorough understanding of sales processes, including lead generation, CRM management, and client engagement.
Relationship Management: Exceptional skills in building and nurturing strong networks and partnerships.
Ideal Candidate Background
- Experience of Sales in B2B or B2C Environment or channel sales networking with inter-personal soft skills and the ability to solve problems
- Education: Any Graduate, MBA in Marketing is preferred. MBA in Marketing is a plus.
- Skills: Excellent communication skills in English, Hindi, and local languages. Strong networking abilities, lead generation skills, and a results-oriented mindset. Resilient, go-getter attitude with a passion for driving sales.
What are offered:
Competitive salary and performance-based incentives. Collaborative and dynamic work environment.
To Apply visit: www.adorn.biz/career
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